CUSTOMER CARE

This Privacy Policy describes how Tai Chung Jewellery collects, uses, stores, and protects the personal information of users who visit or make use of the website “http//www.tcjewellery.com” (hereinafter referred to as the “Website”).

By using the Website, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

PERSONAL INFORMATION
We may collect personal information that you voluntarily provide to us when you interact with the Website. This may include contact information (such as name, email address, phone number), billing and shipping information, account registration information, and communication preferences.

NON-PERSONAL INFORMATION
We may also collect non-personal information about your interactions with the Website. This may include log files, which collect information about your device, IP address, browser type, referring/exit pages, and operating system. We also use cookies and similar technologies to enhance your browsing experience and collect aggregate information about Website usage.

USE OF INFORMATION

PERSONAL INFORMATION
We may use your personal information for the following purposes: to process and fulfill your orders, to communicate with you about your orders, inquiries, and requests, to provide customer support and address your concerns, to send you promotional offers, newsletters, and marketing materials (if you have opted in), to personalize and improve your experience on the Website, and to protect the security and integrity of our systems.

NON-PERSONAL INFORMATION
We use non-personal information to analyze trends, administer the Website, track users’ movements, and gather demographic information for aggregate use. This information helps us understand how users interact with the Website and enables us to improve its functionality and content.

INFORMATION SHARING

We may share your personal information with third parties in the following situations: with service providers who perform functions on our behalf, such as payment processing, order fulfillment, shipping, and marketing assistance; when required by law, regulation, or legal process; or when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others. Additionally, in the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on the Website of any change in ownership or uses of your personal information.

DATA SECURITY

We have implemented reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

YOUR CHOICE

You have the following choices regarding your personal information: you can review and update your personal information by accessing your account settings on the Website, and you can opt-out of receiving promotional emails from us by following the instructions provided in the email or by contacting us directly at info@tcjewellery.com.

Additionally, you can adjust your browser settings to decline cookies if you prefer. However, disabling cookies may limit your ability to access certain features of the Website.

LINKS TO THIRD-PARTY WEBSITES

The Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the beginning of the policy will be revised. We encourage you to review this Privacy Policy periodically for any updates or changes.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@tcjewellery.com.