Terms & Condition

General Agreement and Definitions
By accessing or using www.taichungjewellery.com (the “Website”), you agree to be bound by these Terms and Conditions (the “Terms”). Please read them carefully. If you do not agree, you must refrain from using the Website.
  • “Website”: Refers to www.taichungjewellery.com, including all pages, content, and functionality.
  • “User”: Any individual or entity accessing or using the Website.
  • “Tai Chung,” “we,” “us,” or “our”: Refers to Tai Chung Jewellery Co Ltd and, where applicable, its affiliates.
  • “You” or “your”: Refers to the individual or entity using the Website or its services.

Users must comply with all applicable laws and regulations while using the Website. Any illegal activity or infringement of third-party rights is strictly prohibited.
All content on the Website—including photographs, images, designs, logos, and text—is the exclusive property of Tai Chung Jewellery Co Ltd and is protected by intellectual property laws. Users may not reproduce, distribute, or use any content without prior written consent from Tai Chung Jewellery Co Ltd.

Our Privacy Policy governs the collection, use, storage, and protection of your personal data. By using the Website, you consent to the terms outlined therein.
Tai Chung Jewellery Co Ltd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Website, including errors, omissions, or interruptions in service, to the fullest extent permitted by law.

  • Order Confirmation: Upon placing an order, you will receive an email confirming receipt. This does not constitute acceptance; acceptance occurs only upon shipment.
  • Eligibility: You must be at least 18 years of age to use the Website and its services.
  • Right to Decline Orders: We reserve the right to decline orders at our discretion, e.g., if payment authorization fails, items are out of stock, or you do not meet eligibility criteria.
  • Pricing Errors: We strive to ensure pricing accuracy. If an error occurs, we will notify you promptly. We are not obligated to fulfill orders at an incorrect price and may cancel such orders, refunding any payment made. You will be informed via email or phone.

Products marked as “Close Out” are final sale and may not be returned or exchanged, except in cases of manufacturing defects or shipping damage. For all other products, returns or exchanges are accepted only if the item is defective, per our Shipping & Return policy.
We aim to describe products accurately. Due to the natural properties of shells and stones, we cannot guarantee exact color or pattern consistency. Images are illustrative, and variations may occur due to device settings or lighting. Contact our Customer Service team for more details.

  • Additional Terms: For further information, email us at info@tcjewellery.com. We are happy to assist.
  • Modifications: We may update these Terms periodically, with changes posted on the Website. Continued use constitutes acceptance of the revised Terms.
  • Severability: If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full effect.